The Centre on Monday directed state governments to implement Bureau of Indian Normal (BIS) certification on shopper merchandise whereas stressing using digital expertise to guard shopper rights and cut back pending instances in shopper courts.
After inaugurating a day-long workshop on “Shopper Safety within the northern states” held in Chandigarh, Shopper Affairs Secretary Rohit Kumar Singh emphasised the position of expertise in strengthening the patron safety ecosystem and the significance of infrastructure and human sources in shopper commissions.
The Secretary mentioned, “State heads ought to make sure that BIS Certification is enforced on required merchandise for shopper security,” an official assertion mentioned.
He additionally mentioned the time dissemination venture by Indian House Analysis Organisation (ISRO) to scale back India’s reliance on Western international locations for time accuracy.
Nidhi Khare, Further Secretary within the Shopper Affairs Ministry, pressured using digital expertise to guard shopper rights, cut back the pendency of instances in shopper commissions, and the significance of transferring in the direction of obligatory e-filing.
She highlighted the work of the ministry on deceptive ads, endorsement pointers, e-commerce platforms, and direct promoting pointers, and urged shoppers to be cautious of deceptive advertisements on all platforms.
She additionally made shoppers conscious of playing video games, merchandise with out BIS Certification, and influencers selling merchandise, the assertion added.
Senior officers from Haryana, Punjab, Chandigarh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, and Ladakh governments attended the workshop.
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